Last updated: June 2026
Introduction
tide-hub respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information such as name, email address, and company name when you submit enquiry forms
- Technical data including IP address, browser type, and device information collected automatically when you visit our website
- Usage data about how you interact with our website, including pages visited and time spent
- Communication records when you correspond with us
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To improve our website and services based on usage patterns
- To communicate with you about our services when you have consented
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, which you may withdraw at any time
- Performance of a contract or to take steps at your request before entering a contract
- Compliance with legal obligations
- Our legitimate business interests, balanced against your rights and freedoms
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than three years from your last interaction with us, unless a longer retention period is required by law.
Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who assist in operating our website and delivering services
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
For questions about this privacy policy or to exercise your rights, please contact us at:
tide-hub
47 Maritime House
Bristol BS1 4QW
United Kingdom
[email protected]