GDPR Compliance

Last updated: June 2026

Our Commitment

tide-hub is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to ensure compliance.

Data Controller

tide-hub acts as the data controller for personal information collected through this website and our services. As the data controller, we determine how and why your personal data is processed.

Contact details:
tide-hub
47 Maritime House
Bristol BS1 4QW
United Kingdom
[email protected]

Lawful Basis for Processing

We only process personal data when we have a lawful basis to do so. The legal bases we rely on include:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Where processing is necessary for us to comply with the law
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests

Your Rights Under GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.

Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer becomes necessary, we will ensure appropriate safeguards are in place to protect your data.

Data Security

We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours and, where required, notify affected individuals without undue delay.

Complaints

If you are not satisfied with how we handle your personal data or believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.